To use a device on pCloudy for testing, login with your user ID and password. After successful login, you are redirected to Devices Page which shows a list of devices. There are a number of devices and page can be scrolled to look for a specific device. This page facilitates you to connect to any device. A Device can also be chosen based on particular mobile OS (android/iOS) version, network & Device Location. In fact, there are two ways of booking a device:


  • Instant Access: You can connect to a device instantly and perform any testing operation. This does not require reserving the device in advance. 
  • You can use the Extend device Session to use the device for a longer duration based on the device availability.
       

  • Book your Device: In case, you want to use a desired device with particular location then by clicking on Location you can choose your desired location and also if you want to use it for more than 20 minutes for planned testing then click on “Book your Device”. You will be redirected to a new window to select a device based on manufacturer, model, time duration (hh:mm), start time and date. When you click on “Find Device”; the selected device will look for the desired device to be booked for selected time duration and date. If the Device is available, then the device can be booked by clicking the “Book” button. If not, then the next available time for the device is displayed
  • You can use the Extend device Session to use the device for a longer duration based on the device availability.


Current Bookings: All booked device are shown under Current Bookings. You should wait until it becomes available as per booked time & duration.

Cancelling a Booked Device: Cancellation of a booked device is allowed only 24hrs in advance, meaning a booked device can be cancelled anytime before 24hrs of the booked time, and the then When a cancellation is done the Slot duration will be credited back to your account.




When a device is not available for selected time: Just below the device, platform will suggest the earliest time slot availability for the booking. In case, the desired device is not available as per your scheduled time period due to earlier booking or any other reason then you will an alert message that the “Exact Match not available”.