While logging to the www.pcloudy.com, you may not be able to log in due to forgotten password. In such cases, you get an error message “wrong username or password”. You are allowed to reset password corresponding to your registered Email ID.


Click on Forgot Password link.



You are redirected to reset your login password window.


Enter your registered Email ID and displayed captcha > Click on Reset.



An email with a reset password link is sent to your registered Email ID.



Go to your mailbox & Open the corresponding mail > Click on the Reset Password Link.



Enter your Email ID > Enter new password > Re-enter new password > Enter captcha > Click on Reset.


Your password is reset. Go to the login page of pCloudy and login with registered Email ID along with newly updated password.